World Renew is looking for a safeguarding and complaints coordinator to build and strengthen capacity on complaints handling throughout the organization.

World Renew has recently passed a suite of safeguarding policies, including a Complaints Policy. This position will support the rollout of this policy across the breadth of organization. This will be done by building and strengthening capacity on complaints handling throughout the organization, including supporting safeguarding and complaints focal points in their role, handling investigations and reporting on complaints. The position will also handle complaints received at the home office level (Grand Rapids and Burlington) and coordinate all investigation processes. Learn more and apply here.